Title	Improving the Information Technology Service Management with Six Sigma
Author	Mohammad Aazadnia, Mehdi Fasanghari
Citation	Vol. 8  No. 3  pp. 144-150
Keywords	Information Technology (IT), Six Sigma, Information Technology Infrastructure Library (ITIL), Information Technology Service Management

Title	Persona of Social Networking in Computing and Informatics Era
Author	Arun Kumar Singh
Citation	Vol. 17  No. 4  pp. 95-101
Keywords	Computing and Informatics Technologies (CIT), Social Networking, Information Technology (IT), Social Media.

Title	Impact of Employment Status on Service Oriented OCB Intervening Roles of Job Satisfaction and Organizational Commitment in Information Technology Environment
Author	Dr. M. Imad-ud-Din Akbar, Tanzila Abdul Karim, H. Waseem Abbas, M. Fahid Saleem, Noman Moin-ud-Din, Umair Aslam
Citation	Vol. 19  No. 4  pp. 163-168
Keywords	Employment status (ES), Organizational citizenship behavior (OCB), Job satisfaction (JS), organizational commitment (OC) Information Technology (IT).

Title	Problems of Applying Information Technologies in Public Governance
Author	Valentyna Goshovska, Lydiia Danylenko, Andrii Hachkov, Sergii Paladiiichuk, Volodymyr Dzeha
Citation	Vol. 21  No. 8  pp. 71-78
Keywords	Information Technology (IT), Public Governance, Problems of Applying IT, Managers, Administration Process